Privacy Policy

Last updated: July 9, 2026

This Privacy Policy explains how Proplate USA (“we”, “us”, “our”) collects, uses, and protects information when you visit proplateusa.com. We have written it in plain English so you can understand exactly what happens — and what does not happen — when you use this website.

Who we are

Proplate USA operates a steel fabrication facility near Mobile, Alabama, and is part of the Proplate group. This website is informational; we do not sell products or accept orders online.

Legal entity: Proplate USA LLC Address: 12526 Celeste Road, Chunchula, AL 36521 Email: info@proplateusa.com

Information we collect

We only collect information that is necessary to operate the website and respond to inquiries.

1. Anonymous usage statistics

We use Umami Cloud, a privacy-focused analytics service operated by Umami Software, Inc. Umami:

Does not use cookies
Does not store IP addresses in clear form (an IP is hashed together with a daily-rotating salt and the User-Agent, then discarded)
Does not track users across websites
Does not collect any personally identifiable information (PII)

What is recorded: page views, the country of origin (city-level at most), the type of device (desktop / mobile), and the referring website (e.g. “google.com”). This data cannot be tied back to an individual.

2. Information you submit voluntarily

If you contact us through the contact form, by email, or by phone, we receive the information you choose to share — typically your name, company, email address, phone number, and the content of your message. We use this information solely to respond to your inquiry.

We do not add you to any marketing list, newsletter, or automated email sequence based on a contact form submission.

What we do not do

To be explicit:

We do not use Google Analytics, Google Tag Manager, or any other third-party analytics service that tracks users across the web
We do not use the Facebook Pixel, LinkedIn Insight Tag, TikTok Pixel, or any social-media advertising tracker
We do not embed YouTube, Vimeo, or other video players that set tracking cookies — all videos on this site are hosted directly by us
We do not sell, rent, or share personal data with advertisers, data brokers, or any third party for marketing purposes
We do not use cookies to track you, build profiles, or remember your behavior across visits

Cookies

This website does not set any tracking, marketing, or analytics cookies. The only data stored in your browser may be strictly necessary items required for the site to function (for example, remembering that you have closed a notice). No consent banner is displayed because no consent-requiring cookies are used.

Third-party services that load resources

The following third parties may receive technical information (such as your IP address and browser type) when your browser loads resources from them. They do not receive any data we collect about you, and we do not control their independent policies.

Service	Purpose	Provider
Adobe Typekit	Web fonts	Adobe Inc. (US)
Font Awesome (cdnjs)	Icon font	Cloudflare (US) on behalf of Font Awesome
Umami Cloud	Cookieless website analytics (see above)	Umami Software, Inc. (US)

If you are concerned about these connections, you can review the providers’ privacy policies on their own websites.

How we store and protect information

Inquiries received through the contact form or email are stored in our internal email and CRM systems and accessed only by employees who need them to respond. We retain inquiry data for as long as necessary to address your request and any follow-up business relationship, and then delete or archive it.

The website is served from our own infrastructure over an encrypted (HTTPS) connection. We follow standard security practices including TLS, regular software updates, and access controls.

Your rights

Depending on where you live, you have rights regarding your personal information.

You have the right to request:

Access to the personal information we hold about you
Correction of inaccurate information
Deletion of your information
Restriction or objection to processing
Portability of your information in a machine-readable format

To exercise any of these rights, contact us at the email address listed above. We will respond within one month.

If you believe we have not handled your request properly, you have the right to lodge a complaint with your local data protection authority.

If you are a California resident (CCPA / CPRA)

You have the right to:

Know what personal information is collected about you
Request deletion of your personal information
Opt out of the sale or sharing of your personal information (note: we do not sell or share personal information for advertising purposes)
Non-discrimination for exercising any of these rights

To exercise any of these rights, contact us at the email address listed above.

Other US residents

We honor similar requests from residents of any US state regardless of whether the local law requires it.

Children’s privacy

This website is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

International transfers

Proplate USA is based in the United States. If you contact us from outside the US, your information will be transferred to and stored on servers in the United States. By contacting us, you consent to that transfer.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. Material changes will be communicated by updating the date and, when appropriate, posting a notice on the website.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please reach out through the Contact Us page or email us directly at the address listed under Who we are.